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FEES AND REFUND POLICY
Recreational Students: For all recreational students, fees are due 5 days after completing registration online. We kindly request that you ensure the payment is made promptly to avoid any inconvenience. Payment can be made though the parent portal, in person or by etransfer to acroacademyinfo@gmail.com
Competitive Students: For competitive students, fees are due on the first of each month. Consistent and timely fee payments play a significant role in supporting your child's training, costume preparations, and competition participation.
Recreational Classes: In the event of a class withdrawal, please note that no refunds will be provided after the second scheduled class. Refunds for withdrawals made prior to this point will be prorated based on the classes that have already taken place. This policy allows us to allocate resources and maintain a consistent learning environment for all students. For any cancellations made by the studio due to weather, teacher absence etc; We will do our best to schedule a makeup class at the end of the session. If we are not able to reschedule the class, a credit for that class will be placed on your account. Please note that this is a credit only and not a monetary refund to be paid out.
Competitive Team: For competitive team students, please be aware that no refunds will be issued for payments made before the cancellation/withdrawal date (This includes costume deposits, jacket payments, competition fees etc). We understand the commitments involved in being part of our competitive team and appreciate your understanding of this policy.
We understand that unexpected situations may arise, and we are open to discussing any special circumstances that may affect your ability to adhere to our policies. Please email us so we can work together to find a solution.
Your understanding and adherence to our fee payment and cancellation policies allow us to provide the best acro experience for all our students. If you have any questions or concerns, please do not hesitate to reach out to our team.
Fees and Policy: FAQ
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